Frequently asked questions
How do I get more information, e.g. about costs, freie sessions, etc?
Best advice is to use the
contact form on our web page - free of charge and not binding information material will be sent to you automatically per post. We shall also contact you telephonically within 2 working days, in order to ask you some important questions and answer yours.
How should I know if this rehabilitation will actually help me / my family member?
We generally need short anamnesis (history of illness/condition development) and all available medical reports taht you have from your doctors. After we receive those from you, they are examined by chief doctors of the ADELI Centre who will prepare their statement for you.
Does my insurance institution take over the costs?
Due to the fact that our patients come from all over the world, we can not make a general statement on this question. In every case our patients are advised individually by their coordinator: if you get zero, partial or full reimbursement, and which documents you need to prepare before (!) and after your visit to our institute.
How do the arrival and departure work?
In case you arrive and depart by plane we pick you up and bring you back to the international airports of Vienna or Bratislava - your coordinator will need your flight details respectively. If you arrive be car - a route plan can be sent to you in advance.
How can I apply for your treatment course?
After we have gathered all the necessary data, the application procedure is simple: you fill out the application form and send it to us, per fax or per post. More information can be found under "application procedure".
How does it work with the accommodation and its cost?
You receive a thourogh overview of accommodation possibilities with the first information package. There are many, from private houses to 2, 3, 4, and 5-star hotels which are located nearby or attached to the ADELI centre. More under "accommodation".
You pay your hotel stay generally at the end of rehabilitation.
What should we take with us? What is not available in Slovakia?
Don't worry - there is everything what you have in your home country. Slovakia is a member of the European Union since years - international supermarket chains are widely present here. Pack whatever you would take for a 2-4 week vacation.
What concerns however special or custom-made means (e.g. shell-seat for wheel-chair, other) - we cannot guarantee availability.
Can special needs in connection with board/food be considered, e.g. in case of allergies?
In general it is not a problem - please inform your coordinator before your arrival, so arrangements with the hotels can be made.
Is the treatment not too intensive for the patient? Are there breaks between therapies?
The treatment program is developed for the patient individually. It is created in a way, so that maximum on therapy can be conducted without him/her getting tired or not feeling well. The daily program is usually gone through in a single block, but breaks can be planned.
Is there medical help outside the ADELI working hours ?
The next hospital is only 500m away. There is also emergency medical service in your hotel.
What happens at the end of our rehabilitation course?
The last doctors examination takes place, you receive a medical report with diagnosis, conducted treatments, results and further recommendations) as well as financial documents for your insurance institution.
How often should we do the rehabilitation?
Each patient differs from the other, you will receive your individual recommendation - but this treatment should not be done too often. On average - once to three times per year, but again - every patient is informed individually at the last medical examination by his doctor and the report.